Petrus R. Lekay, Gracia Ongkowijoyo, Teofilus, and Endi Sarwoko. “Analysis of Service Waiting Time and Its Impact on Patient Satisfaction at Siloam Hospitals Makassar”. Jurnal Ilmiah Kesehatan Sandi Husada 14, no. 2 (December 12, 2025): 314–322. Accessed September 13, 2026. https://jurnal.edi.or.id/index.php/jiksh/article/view/277.